Shipping & Returns
Bauble Love ships within India and to 120+ countries globally. We are as excited as you are about getting your order ASAP and we work on sending out all shipments within the shortest time frame.
You can reach out to us at email@example.com for all queries. Alternatively call us or get chatting on whatsapp on our hotline number +91 7483555313. We will always reply!
All orders are dispatched from our end within 24 to 48 hours of you placing an order. In case there is any delay our team will get in touch with you to inform you of the same.
All orders are delivered within 3 to 7 working days. We work with third party logistics and hence this time frame may vary and that is beyond Bauble Love's control. In such cases, Bauble Love will coordinate with the shipping partner to ensure the shipment is delivered to you at the earliest.
Occasionally we will offer free shipping promotions, but long term free shipping is a bit of a myth. Our shipping costs are not hidden in the price of a cheaply made item with a huge margin, it's transparent, we all pay for shipping somehow as goods don't miraculously teleport around the world! We absorb as much as we can and work hard to bring you the fairest price possible.
|Shipping charges are calculates basis mode of payment and location||Below INR 4999||Above INR 5000|
|Standard Shipping + COD||150||Service not available|
RETURN POLICY:Here at Bauble Love we want you to be completely satisfied with your purchase, and we believe the products we supply are an investment for a better life, and we want you to be able to use your new purchase with ease and confidence. If you decide that the product you purchased is not the right item or you simply wish to return it you can do so:
- Please raise a request within 48 hours of receiving the product and share images of the same. Kindly drop us an email at firstname.lastname@example.org with our order id "#0000 (Return/Exchange)" in the subject line.
- The product packaging, tags and any freebies if received must be kept in an intact condition. Please not if the original packaging is missing Bauble Love reserves the right to deny a refund or exchange.
- Exchange is only processed for another piece of the same product. You cannot exchange your original order product for a different one.
- Refunds will be processed in form of store credit for all defective/ non functional products. Shipping charges are non refundable. Bauble Love does not issue cash refunds.
- Once your return is approved, you will be required to self ship the product to us.(A 10 day period is provided for the same) In case you are unable to so, Bauble Love will facilitate a reverse pick up for a shipping and handling fee of INR 150. This will be deducted from the final refund amount that will be issued to you. Please note pick up facility will be made available depending on logistics availability for your pin code.
- Exception: Any product sold under sale,special price or promo offer is not eligible for returns. All watches and sunglasses are final sale.
- Exception: Bauble X Studio & Bauble Value Find products are not eligible for returns unless the product is damaged. This will be taken up on a case to case basis for vintage and tribal products.
FAIR PLAY POLICY FOR COD:
- Cash on delivery is a privilege service offered to customers at Bauble Love.
- In case you happen to reject your COD order at time of delivery the service will be barred for any future order with us.
- If you happen to reject a cash on delivery order and still wish to receive it another round of delivery will be attempted on a different tracking number. Please note delivery charges of INR 150 will be levied on the same. Logistics is a costly affair and the charges offered don't help us recover the cost of the failed delivery attempts. Total amount of your order (including this) will have to be paid online and not through cash on delivery.
- In case there is a discrepancy on part of the logistics partner and the information shared with us, Bauble Love will raise a further investigation to reach a clear conclusion.
- Bauble Love reserves the right to stop cash on delivery for fraudulent accounts.