Shipping & Returns
Shipping & Returns
hathle Love ships within India and to 120+ countries globally. We are as excited as you are about getting your order ASAP and we work on sending out all shipments within the shortest time frame.
You can reach out to us at email@example.com for all queries. Alternatively call us or get chatting on whatsapp on our hotline number +91 7483555313. We will always reply!
All orders are dispatched from our end within 24 to 48 hours of you placing an order. In case there is any delay our team will get in touch with you to inform you of the same.
All orders are delivered within 3 to 7 working days. We work with third party logistics and hence this time frame may vary and that is beyond Bauble Love's control. In such cases, Bauble Love will coordinate with the shipping partner to ensure the shipment is delivered to you at the earliest.
Occasionally we will offer free shipping promotions, but long term free shipping is a bit of a myth. Our shipping costs are not hidden in the price of a cheaply made item with a huge margin, it's transparent, we all pay for shipping somehow as goods don't miraculously teleport around the world! We absorb as much as we can and work hard to bring you the fairest price possible.
|Shipping charges are calculates basis mode of payment and location||Below INR 2000||Above INR 2000|
|Standard Shipping + COD||150||150|
RETURN POLICY:Here at Bauble Love we want you to be completely satisfied with your purchase, and we believe the products we supply are an investment for a better life, and we want you to be able to use your new purchase with ease and confidence. If you decide that the product you purchased is not the right item or you simply wish to return it you can do so:
- Please raise a request within 48 hours of receiving the product & share images of the same. Kindly drop us an email at firstname.lastname@example.org with our order id "#0000 (Return/Exchange)" in the subject line. Orders delivered in Bangalore are granted a return period of 7 days from the date of delivery. You are required to contact us and ensure successful return within the 7 day period timeline.
- Please note reverse pickup service is not available to us since we work with shipping aggregators and the logistics company. You are required to self-ship the product to us at our address in Bangalore,India. We grant a flexible return period of 10 working days for the product to reach us. If it reaches us later than the issued date the product will be shipped back to you at your own cost.
- Please note it is important that you share the tracking details once your shipment is dispatched to us. Failing to do so will attract a fee of INR 150 which will be deducted from the final amount to be refunded to you.
- Please ensure the product is packed securely,returned attempted without original packaging (including, price tags, labels, original packing, freebies and other accessories) will not be accepted and will not be shipped back to you.
- We provide the hassle-free option of refund through form of store credit/coupon code. Shipping charges (if applicable) are non refundable. Bauble Love does not issue cash refunds.
- Exception: Any product sold under sale/special price/promo offer/discounts is not eligible for returns or refunds. Products under 499 are not eligible for returns.
- Exception: All watches and sunglasses are final sale.
- Exception: All vintage and hand made products may or may not have some minor imperfections. These imperfections add more beauty to the product and are not considered as defects. We mention all defects minor or major in the product description. Please read and assess the picture carefully before placing the order, as these products are only eligible for returns unless damaged.
FAIR PLAY POLICY FOR COD:
- Cash on delivery is a privilege service offered to customers at Bauble Love.
- In case you happen to reject your COD order at time of delivery the service will be barred for any future order with us.
- If you happen to reject a cash on delivery order and still wish to receive it another round of delivery will be attempted on a different tracking number. Please note delivery charges of INR 150 will be levied on the same. Logistics is a costly affair and the charges offered don't help us recover the cost of the failed delivery attempts. Total amount of your order (including this) will have to be paid online and not through cash on delivery.
- In case there is a discrepancy on part of the logistics partner and the information shared with us, Bauble Love will raise a further investigation to reach a clear conclusion.
- Bauble Love reserves the right to stop cash on delivery for fraudulent accounts.