Return & Refunds
Hey there! We hope you are delighted with whatever you choose to buy from Bauble Love. We take extreme quality measures to ensure the best is delivered to you. In case you wish to return, we have a flexible return policy which varies on the product and promotion (if applicable)
To return a product please write to us at firstname.lastname@example.org with your order id in the subject line, along with an image of the product.
|Bauble Love Jewellery||Returns accepted provided notified in 72 hours of delivery.|
|Studio Edition||Each piece under studio is hand crafted it is unique and can be slightly different from one another. Returns on studio are only accepted if the product is damaged or broken. This has to be be notified to us within 72 hours of delivery.|
|Sunglasses||Returns accepted provided, notified in 72 hours of delivery.|
|Watches||Returns accepted provided, notified in 72 hours of delivery.* (please refer to information below for warranty)|
|SALE||Sale products are final sale. No return or exchange is applicable.|
- Any product sold on discount/promotional offer/sales/gift voucher is not applicable for returns.
- Products purchased over a refund code are not eligible for returns or refunds.
- Our watches come with a warranty of six months on battery life. If anything is to happen from the date of purchase, please write to us and we will help you with the same. Our warranty does not cover general wear and tear as that depends on usage of the product.
- Every watch comes with a safety seal ( a plastic green slip on the back hatch) to prevent usage. If the same is removed it means the product has been worn and tried on. Returns will not be accepted in that case.
- Returns for order/ product value of 500 or below are not accepted.
- As much as we would like to facilitate return services, the same is not available to us at the moment via our shipping partners shipdesk. Hence we won't be able to offer reverse pick ups for orders.
- Reverse shipping is to be paid by customers.
- The shipment will only be accepted provided it is in it's original condition, along with original packaging including the box & plastic pouch. Any marks or writing on the cardboard box is allowed. Failing to meet the packaging condition, refund may be denied and shipping cost to send the shipment back will be borne by the customer.
- It is mandatory to share the tracking number, if not provided Bauble Love holds no responsibility for the same.
- Once your return is approved by the team, kindly ship the product back to ensure it is delivered to us within the next 10 days.
- We understand that minor damages can take place while return and take this is taken up on a case to case basis.
- We provide refund in form of store credit which can be utilized for a period of 3 months to purchase and alternative product from the website. However we are always flexible on this part and are happy to offer extensions :)
- Cash refund is only provided if your order is cancelled. Partially cancelled orders will be issued a store credit.
- Shipping charges (if applicable) are non refundable. No exceptions :)