Please note Bauble Love only deals in genuine and authentic vintage old products from Afghanistan (afghan jewelry) and India (lambhani and vintage 925) These products are not newly made but have been owned and worn by tribal women. These pieces of jewellery are often thicker and moderate to heavy to wear.
They have been made approximately 50 to 60 years from today and hence will carry minor irregularities. This may include missing stones, chips, cuts, change in colour, minor stains. None of these are seen as defects because this is a condition of the product at the time of procurement.
Please note bracelets and cuffs will come in fixed sizes they are non adjustable. You will find this information mentioned in the product description.
Please note for earrings we have specifically mentioned the size and weight of the product in the product description.
If you happen to have any concerns before you make a purchase please connect with us at +91 7483555313 or at firstname.lastname@example.org
1. We accept pre orders for all our glass jewelry styles. They can be customized in both brass and 925 silver with colors of your choice. For the same we request you to connect with our team at +917483555313 or email us at email@example.com
2. Necklaces & Chokers - INR 200 | Earrings - INR 200 | Bracelets & Cuffs - INR 150 | Rings - INR 150
3. We take 20 working days to complete and deliver pre orders. Since all our products are handcrafted from scratch it is a time consuming process to give stunning results. We are also accounting for any lockdown & transit delays due to COVID-19
4.All customized products are final sale. They are made to order for you and hence not eligible for any returns.
5. If you are a purchasing a product with partial payment the dues have to be cleared within a maximum period of 30 days or as discussed with our team. Orders for partial payment will not be refunded. If for whatsoever reason you choose to cancel, a credit note will be issued for the same.
We ship all orders within 24 hours. Orders placed on saturday and sunday will be shipped on monday.
For all orders within India, we offer free shipping on prepaid orders above 3000.
COD is available for all domestic orders and starts at INR 150, charges for the same are calculated basis your order value, weight of the products and available at checkout.
For deliveries within India all taxes and duties are included in the price of the product listed on the Website.
We ship all orders within 3 working days hours.
For International deliveries, shipping is calculated basis your order value and available at checkout.
All international orders take 7-15 working days to get delivered. Please refer to international shipping tab for more. This depends on your country, duty and custom clearance timelines. At times orders can get delayed for reasons outside of our control.
If your order is delayed beyond 4 weeks of the estimated Delivery Time for some unforeseen reasons, we will get in touch with you to check if you would still like to continue with your order.
Delivery Time for your order starts from the date of shipping. We will send you a tracking number and link to our courier company with your shipping confirmation email so you can track your order.
We ship all international orders within a period of 3 working days considering the necessary documentation to be provided to customs.
We offer international shipping with Shypmax and Aramex. Expedited shipping with DHL/FEDEX are available at store retail rates. Please connect with us on +91 7483555313 for more clarity.
Shypmax is a subset of Indian cross border operations of www.shyplite.com | Products are subject to custom check either in US or India. We don't bear responsibility or handling of the same as we don't control the carrier or custom process.
All Shypmax shipments are handed over to delivery/ bluedart for domestic connection to delhi from where they will be onboarded for the destination country.
Shypmax is available for US, Canada and Mexico.
Expected transit time is: 10-20 working days. Subject to custom clearance.
We provide fast delivery of 12 working days with www.aramex.com | All Shipments are packed and handed over directly to the carrier. No local operations is involved. Your shipment will directly reach you.
We ship with aramex to 100+ destination worldwide. Incase you don't see your country listed please connect with us on firstname.lastname@example.org or WhatsApp us at +917483555313
Please note due to security reason we don't ship to Pakistan, Afghanistan. Iraq and Syria.
If you have any other queries before placing your order please connect with us. We are happy to help understand shipping timelies, process and product information.
Before return a product, please take a moment to understand how our products are made. All our products are handcrafted by artisan in India and Asia using traditional Jewlery making techniques, resulting in each product being unique and slightly different from each other. The stones therefore may vary slightly. Natural stones & pearls are always different from each other.
Your purchase supports their families and livelihoods to ensure they can practice and showcase their craft to the world.
If you have made a purchase with Bauble Love it is assumed you are aware of our return and refund policy.
FIVE STEPS TO MAKING A RETURN:
1. Please inform us within 2 days of receipt of order. You must email us at email@example.com to notify us.
2. Before we arrange for your damaged/incorrect product to be returned to us, you are required to send us a photograph of the product. Then it is up to the discretion of the Bauble Love QC team to decide whether the product is approved for return.
3. Products can be returned within 10 working days from the time of receipt of goods at customer’s end. The customer needs to intimate us within 2 days of receipt of goods at their end for exchange.
4.Once we have received your email and our Quality Control team has authorized the return and share the details for self shipping return to our address.
5. Bauble Love will ensure replacement (replacement is only offered from exchange of the same unit of the product) or issue a refund for the cost of goods in form of store credit that can be used on the website. We don't issue cash refunds. Refunds will only be made after we have received the shipment in its original packaging.
Please note shipping/ COD charges are non refundable. Refunds issued will be exclusive of those.
We are not liable for any returns that we were not notified about within 2 business days of product receipt or delivered beyond the said return period of 10 working days after shipping
NO REFUND/EXCHANGE WILL BE GIVEN IN THE FOLLOWING CASES:
1. Incorrect or outdated delivery address.
2. Incorrect address format including any form of a PO Box address.
3. After 3 failed delivery attempts by our respective courier agent. Prepaid orders returned will be issued store credit after deducting the forward & return fees.
4. Package refused by recipient.
5. Sizing issues. Thus please review our size guides carefully before making your purchase. You can also connect with our team on +91 7483555313 through whatsapp or reach out on email at firstname.lastname@example.org
6. Products returned in a used or damaged condition.
7. Minor color and design variation. All products are handcrafted and use natural stones, so there may be some variation from the photographs on our website.
8. Vintage & 925 silver products are final sale unless they are damaged or different than delivered.
9. Products on sale, products purchased against credit notes, gift cards or using discount codes are all final sale.
10. Products bought on partial payment are not eligible for any refunds if the customer cancels the order. All refunds will be processed through store credit.
11. All pre order products are final sale.