Please note Bauble Love only deals in genuine and authentic vintage old products from Afghanistan (afghan jewelry) and India (lambhani and vintage 925) These products are not newly made but have been owned and worn by tribal women. These are mint condition pieces and not perfect.

For perfect and new styles (all handcrafted styles and no two will ever be the same) please check out other available collections.

These pieces of jewelry are often thicker and moderate to heavy to wear.

They have been made approximately 50 to 60 years ago, have been owned by tribal women and hence will carry minor irregularities. This may include missing stones, chips, cuts, minor stains and discoloration . None of these are seen as defects because this is a condition of the product at the time of procurement.

Please note bracelets and cuffs will come in fixed sizes they are non adjustable. You will find this information mentioned in the product description.

Please note for earrings we have specifically mentioned the size and weight of the product in the product description. Details like thickness of piercing (if required and above the regular size), weight tolerability (for heavy weight earrings) are all mentioned in the product description.

We don't accept returns on vintage unless the product delivered is damaged or defective or different product has been delivered than what you placed an order for. We don't make any exceptions to the policy.

If you happen to have any queries or concerns please connect with us at +91 7483555313 or at hello@baublelove.in prior to placing your order and our team will be happy to help you.

Our team is available monday to friday from 10am to 6pm.

If you love our jewelry and have a dream piece in mind then please get in touch. We offer customization on all our glass jewelry styles. Whether it’s a birthday gift or wedding event you want to wear them to, we can work with you to design and make something truly special.

Once the final design is approved, we will provide you with the estimated time of completion and arrange payment. We will keep you well informed with updates at every step of the way. Please note we don't accept any alterations or cancellation once you approve of the design and order.

There is often a wait list for custom pieces so please leave plenty of time when ordering

We are happy to help fix and repair any pieces you purchase on www.baublelove.in | Please note if a new product has been delivered in a damaged condition the retun policy will be applicable.

Please selfship the product to us. Our team will share the repair time frame and costs for repair.

Once repaired the product will be shipped back to you.

1. All online paid orders ABOVE 7000 are eligible for free gift with purchase. The gift is at the discretion of Bauble Love. Multiple orders placed within 24 hours will recieve a single gift.

2. Exchange/Returned orders + orders bought with credit note are not eligible for free gifts.

3. Free gift may not be added in case any additional free product is on offer or available during sale.

We ship all orders within 24 hours. Orders placed post 2 am on Saturday ship on Monday only.

If we are late in shipping your order, our team member will connect with you over email. Please ensure you share the correct contact details with us.

For all orders within India, we offer free shipping on prepaid orders above 7000.

COD is available for all domestic orders and starts at INR 150, charges for the same are calculated basis your order value, weight of the products and available at checkout. 

For deliveries within India all taxes and duties are included in the price of the product listed on the Website

Regular Shipping:

All orders ship as per the stated timeline. Metro connections can expect delivery in 3-4 working days. Non Metro connections can expect delivery in 3-7 working days. These delivery timelines are estimates and not actuals. Delivery timelines vary on external factors of logistics partners that are outside our control.

We offer regular shipping with Delhivery, DTDC and Xpressbees.

Expedited Shipping (offered for all metro - mumbai, delhi, banglore, kolkata and chennai)

All orders ship as per the stated timeline. Metro connections can expect delivery in 1-2 working days. Non Metro connections can expect delivery in 3-5 working days. These delivery timelines are estimates and not actuals. Delivery timelines vary on external factors of logistics partners that are outside our control.

We offer expedited shipping with bluedart only.

NOTE: Pincode availability is dynamic and changes without notification from the carrier. In case bluedart is not available expedited shipping charges will be refunded back to your bank account.

Please note all orders are shipped out within 24 hours or less. (With the exception of Preorders)

We ship with reputable courier companies like delhivery and Blue dart. Tracking details will be made available on a registered email ID with us and you will receive an SMS with the tracking details from the courier partner.

 If you do not receive these details within 24 hours of placing your order please get in touch with us with your order ID on +91 7483555313 orhello@baublelove.in

All shipments are delivered within a certain time frame as mentioned on the courier partner tracking website. We try our best to have these orders delivered within the given time frame with least hassle.

In rare circumstance it may happen that the shipment has been marked delivered (Attributed to courier person), but you have not received the same please connect with the immediately within a time frame of 3 days and not more. 

INTERNATIONAL DELIVERY

We ship all orders within 72 working hours

For International deliveries, shipping is calculated basis your order value and available at checkout at the time of placing your order.

All international orders take 7-15 working days to get delivered. Please refer to international shipping tab for more. This depends on your country, duty and custom clearance timelines. At times orders can get delayed for reasons outside of our control.

If your order is delayed beyond 4 weeks of the estimated Delivery Time for some unforeseen reasons, we will get in touch with you to check if you would still like to continue with your order. Please note this clause will not be applicable for holiday season of thanksgiving, Christmas Etc.

Delivery Time for your order starts from the date of shipping. We will send you a tracking number and link to our courier company with your shipping confirmation email so you can track your order.

________________________________________________________________________________

Bauble Love insures each order during the time it is in transit until it is delivered to you. We require a signature and proof of ID for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient other than yourself for delivery purposes (for example as a gift), then you accept a signature by them as well as their photo ID as evidence of delivery.

We aim to deliver all your orders within the shortest possible time frame and process orders immediately. We don't accept cancellations on any orders once placed and fulfilled.

COD cancellation are taken up with cod fair play policy

Please note if you are making a purchase with Bauble Love it is assumed you are aware and have gone through our policy.

All our products are handcrafted by traditional artisans in India, resulting in each product being unique and slightly different from one another. Since natural stones, beads are organic in nature (no plastics for us, you or the planet), they may vary slightly.

1.We are happy to accept return and offer an exchange on your purchase within 48 hours of the delivery of your order.

2.Please write to us at hello@baublelove.in or write to us at +91 7483555313 with images of the product received.

3. Once received our team will share the return guidelines with you over your registered email ID.

Once the return is confirmed and received our team will ensure you have the exchange processed and delivered to you.

4. Please note its mandatory that you return your order in it's original condition as received in the original packaging. Returns recieved without the same will not be approved and returned to you at your cost.

Incase the product is received damaged you will time stamped images of the same.

5. Please note any product damage claims post 48 hours of delivery will not be acknowledged.

6. No refunds would be given if the customer has provided a wrong or incomplete shipping address, there are 3 failed delivery attempts by our shipping agency and/or the package is refused by the recipient.

Exception:

Returns & Exchanges on Vintage ( Afghan & Lambhani) , 925 Silver, Sale and select styles that are marked as Final Sale (in product description) are only allowed if the product is wrongfully delivered, i.e. product doesn’t match the item in the order confirmation, or if it has a genuine quality/manufacturing defect, in which case we will re-fulfill your order with the same or similar product after review of the wrong delivery/quality/ manufacturing defect.

Unfortunately we cannot allow Returns & Exchanges under any other circumstances. Customers are requested to verify and review order(s) including colours, weight, measurements, sizes, quantities, etc. of jewelry before placing the order. 

Customer Care:

To return or exchange a product or report a genuine quality/ manufacturing defect in the delivered product, please get in touch with our customer care within 48 hours of delivery. Any claims beyond this period will not be accepted.

Share your order number, date of transaction, delivery address and image of the wrongfully delivered or defective item with us on +91 7483555313 on whatsapp or email us at hello@baublelove.in

__________________________________

Disclaimer: 

All policies are subject to change without prior notice. In case of any conflict Terms & Conditions Policy would prevail.